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Cookie Policy for PortalVision

1. Introduction

This Cookie Policy outlines how cookies and related technologies are used across our virtual reality (VR) gaming platforms, services, applications, and websites. By using our VR gaming services, you acknowledge and agree to the use of cookies as described in this policy.

2. What Are Cookies and Related Technologies?

Cookies are small text files stored on your device. We also use:

  • Local storage
  • Session tokens
  • Device identifiers
  • Embedded scripts or pixels
  • Analytics SDKs

3. Why We Use Cookies in VR Gaming

  • Maintain user login across devices
  • Remember room configurations and preferences
  • Track game progress and settings
  • Support multiplayer matchmaking and communication
  • Enable cloud saves and personalization
  • Monitor performance and technical issues
  • Protect against cheating and unauthorized access

4. Types of Cookies and Technologies We Use

a. Essential Cookies

Required for core functionality like authentication and access rights.

b. Functional Cookies

Remember your in-game settings and preferences.

c. Performance Cookies

Gather performance data for optimization.

d. Personalization Cookies

Adjust content, avatars, and themes based on your activity.

e. Promotional and Event Cookies

Track engagement with promotions and events.

f. Third-Party Cookies

Used by integrated external services like analytics or streaming tools.

5. Examples of How Cookies Are Used in VR

  • Automatically loading your preferred room size
  • Remembering your last-played game
  • Saving multiplayer character and voice chat settings
  • Skipping completed tutorials
  • Recording performance issues for backend troubleshooting
  • Personalizing in-game offers

6. Duration of Cookie Storage

Cookies may be:

  • Session cookies – deleted when the app is closed
  • Persistent cookies – stored for longer periods to retain settings and preferences

7. Managing Cookies and Preferences

You can manage cookies through VR app settings, companion apps, or device/browser configurations. Options may include:

  • Deleting or blocking cookies
  • Limiting cookies to first-party services
  • Disabling tracking and analytics
  • Resetting identifiers and preferences

Note: Disabling essential cookies may impact critical game features.

8. What Data Cookies Collect

  • Device and hardware specs
  • Motion tracking and input settings
  • Session durations and game selections
  • Room and system preferences
  • Store and purchase interactions
  • Battery and connectivity logs
  • UI responses and feature interaction

Sensitive personal data is not collected through cookies.

9. Data Security

We protect cookie data using:

  • Encryption
  • Secure storage
  • Access controls
  • Audit systems

We do not sell cookie data or store sensitive information in cookies.

10. Children’s Use of VR Services

Child accounts are restricted to essential cookies only. Parents can manage additional settings through parental controls.

11. Updates to This Cookie Policy

This policy may be updated periodically. Notifications will appear via the VR launcher or app interfaces. Continued use implies acceptance of the changes.

12. Contact and Support

For questions or support, contact us through the in-game help section, launcher, or associated support tools. We are committed to providing a safe, immersive VR experience.